- Strip down the frame completely (including the forks).
If you aren’t confident doing this yourself, your local bike shop will offer this service, and will rebuild it for you too.
We are not responsible for any components still attached to the bike that may break or get lost in transit. Also, please be aware that if you send us a bike/frame that needs any stripping down of parts, a cost will be incurred for this labour.
- Clean it.
Please make sure to clean any mud, blood or debris from anything you send to us. Dirt can undermine a repair, so when we receive a dirty frame, we have to clean it first…and this takes time…time we should be spending repairing your frame.