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Cycling in Nature

INSURER INSPECTION SERVICES

Comprehensive damage inspection services built to support your claims process.

We offer a tailored package streamlined to support your claims process,

making it easier for you, and faster for your clients.

THE PROCESS

THE PROCESS

Referral.

Send us the details of the claim in whichever format suits you best, or simply use the link below.

Enter Job Submission

Collection.

We will contact the client to arrange the courier collection of their bike for inspection, or for them to drop off with us where possible.

Inspection.

We will let you know when the bike is received with us, and carry out the inspection within 1-2 weeks.

Report.

A comprehensive report, supported by photographs and pricing, will be emailed over to the relevant claim's handler, enabling them to make an informed decision as to how to proceed.

Authorisation.

Once work is authorised, we will issue a completion date for the work requested.

Completion.

When work is complete, we will email over photos along with the invoice.

Return.

When the claim's handler has released the bike, we will contact the client to arrange the return.

TURNAROUND TIMES

TURNAROUND TIMES

INSPECTION
1-2 WEEKS

COSMETIC REPAIRS
1-2 WEEKS

CARBON REPAIRS
3-4 WEEKS

Turnaround times begin when we receive the bike/item.

COURIER

COLLECTION

In partnership with our courier, we offer a full collection service, making the process the easiest it can be for you and your client.

Our courier can deliver a cardboard bike box (incl. packaging), and when packaged, collect it ready for inspection.

DELIVERY

Once work is complete, the client's bike is packaged securely ready for return via overnight tracked courier.

Transit insurance is available with our courier if required, up to the value of £10,000.

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HOW TO BOOK

HOW TO BOOK

Use the link below or contact us for more information

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